Privacy and Security Policy

PRIVACY POLICY

When you register on the site, we need certain personal information, such as your name, surname, email address, phone number, gender, date of birth, Turkish ID number, tax identification number, personal interests, billing and delivery addresses, to provide better service. In addition to this information, aggregated statistical data that does not contain personal information, such as site visit frequency and times, ordering times and the IP address at the time of ordering, and statistics on product pages visited and products ordered, is also collected and used to analyze and understand visitor behavior and preferences.

The COMPANY will use the email addresses and personal information collected in its database solely within the COMPANY for periodic campaigns to be sent at regular intervals, for the design of special promotional activities tailored to customer profiles, and for customer classification purposes to prevent the transmission of unsolicited emails.

The credit card and/or debit card information used when placing an order is not stored in our systems in any way.

The information collected on the site is used to manage and complete order processes and to communicate with our customers. This information is used to provide information about products, services, campaigns, and promotions, to better understand customer shopping preferences, to conduct trend and statistical analyses, and to strengthen the site's security.

The information used on the site may also be used for the purpose of enriching and improving the site's content, conducting certain statistical evaluations, or for the purpose of fulfilling the site's functions or the COMPANY's activities, or for promotional purposes, such as advertising, procurement, and similar matters. It may also be shared with partner companies (cargo, shipping, call center, database, etc.) and, where required by legal obligations, with relevant government authorities. However, the COMPANY will not use this data for commercial purposes or sell it to third parties for any reason other than its operations. This provision does not prevent the transfer of this contract to third parties. Furthermore, the COMPANY is legally obligated to preserve Member information. Furthermore, Members reserve the right at all times to be informed about their personal data, to access this data, to request its correction or deletion, and to request information about whether it is being used for its intended purpose.

When a Member uses a credit card to pay for a product purchased through the Site, they are deemed to have agreed to share their credit card number, expiration date, CVV2 code, and similar information with banks.

The COMPANY reserves the right to use all membership information for its own marketing activities, during the term of the Agreement or even after its termination, subject to this Agreement and applicable legal regulations.

The COMPANY reserves the right to unilaterally suspend the service permanently or temporarily, change the content of the service, or cancel it, excluding technical malfunctions. The COMPANY undertakes to ensure that the Member benefits from the services covered by the Agreement and that the information shared by the Member will not be shared with third parties, except in accordance with legal obligations and specified circumstances. If it is determined that the Member has caused any electronic sabotage and/or attack that would disrupt the operation of the Site, or if official authorities file a criminal complaint or request an official investigation against the Member, the COMPANY reserves the right to investigate and disclose the Member's personal information.

TRANSFER, SCOPE, TERM, AND ENFORCEMENT OF THE AGREEMENT

The Agreement shall automatically become null and void upon termination of membership or upon the occurrence of any of the termination conditions specified in the Agreement, without the need for any notice. The Member agrees in advance that the COMPANY may cancel the Site membership and terminate this Membership Agreement at its discretion, provided that the Member is informed of the reason.

To ensure the continuity of the services it undertakes, the COMPANY may unilaterally make changes to this Agreement at any time and without prior notice. Provided that the ultimate purpose of the Site and the services it offers remain essentially the same, the COMPANY reserves the right to unilaterally discontinue the service permanently or temporarily, change the content of the service, including the prices published on the Site, or cancel it at any time, without justification. If deemed necessary, the COMPANY will publish the updated membership terms on the Site under the same link, along with the updated date, and may also notify the Member.

Updated membership terms will be effective as of the moment they are published on the Site, and use of the Site or services will be subject to the new membership terms from that moment on.

Different rules and obligations specific to the relevant section may be specified in certain areas of the Site. By using these sections, the Member is deemed to have read and accepted the relevant rules.

The Member irrevocably acknowledges, declares, and undertakes that the COMPANY may transfer the Agreement to third parties and that, by this Agreement, they have already consented to the transfer of the Agreement pursuant to Article 205 of the Code of Obligations.

GENERAL PROVISIONS

The validity, interpretation, and execution of this Agreement are subject to the laws of the Republic of Turkey. Istanbul Central Courts and Enforcement Offices have jurisdiction to resolve disputes that may arise from the implementation of this Agreement.

The email address provided by the Member upon registering on the Site shall be deemed the legal notification address for all notices regarding this Agreement.

The Parties agree that if they fail to notify the other party of any changes to their current email addresses within three (3) days, any notices sent to their old email addresses will be valid and will be deemed to have been sent to them.

Any notification sent using the Member's registered email address will be deemed received by the Member one (1) day after the email is sent by the COMPANY. The Member declares, acknowledges, and undertakes that they have read, understood, and accepted all provisions of this Agreement and confirm the accuracy of the information provided.

COMPANY INFORMATION

For additional information, you can contact the COMPANY at any time via email or phone using the contact information below.

Tel: 0533 130 24 72

E-mail: info@shopaisa.com